Trust centre

Procurement-ready facts for libraries, universities, disability providers, and App Review.

Who we are

TEX Education Pty Ltd trading as Financial Literacy Australia (ABN 87 671 583 387). We are not a bank and we are not a registered NDIS provider. We deliver education - not financial, therapy, legal, tax, or clinical advice.

Social Traders impact model

Our Social Traders primary impact model is employment: we create paid roles for people with disability (for example in co-design and delivery). Our service is accessible financial literacy for libraries, universities, and disability providers - it is not our certified primary impact label.

Learn how Social Traders defines employment-focused social enterprises in their certification guidance. When our licensed Social Traders Certified mark and public directory listing are ready, they will appear on this site and in Awards.

People & Planet First verification is a separate mark and must not be confused with Social Traders certification.

Privacy

App data practices are in our Privacy Policy. This marketing site may use analytics and advertising tags only after consent (Google Tag Manager, Meta, LinkedIn). Defaults start with storage denied until you choose.

Data residency

Application data is hosted in AWS Sydney (Australia), as described in the Privacy Policy.

AI

AI inside the learning product supports adaptive education pathways. It does not replace human mentors and is not financial advice.

Accessibility

We target WCAG 2.2 Level AA. Use Display Preferences on this site for text size, contrast, motion, fonts, and spacing. See our Accessibility Statement.

Subprocessors

We use these service providers. Some sign-in and diagnostics options only apply when that feature is on for a build. Full detail, including what data each receives, is in the Privacy Policy.

Learning app and CMS

  • Amazon Web Services (AWS) - Hosts the app API, database, and media storage. Region: Sydney, Australia. Always when you use this product.
  • Amazon Bedrock - Powers AI education features such as chat replies. Region: Sydney, Australia. Always when you use this product.
  • Amazon Polly and Amazon Transcribe - Spoken replies and speech-to-text for voice practice. Region: Sydney, Australia. Only when that feature is turned on for your build.
  • Sentry - Crash and performance diagnostics. Region: European Union (ingest pinned in app code). Only when that feature is turned on for your build.
  • Sign in with Apple - Lets you create or sign in to an account with Apple. Region: Apple (global). Only after you choose (consent banner or in-app choice).
  • Google Sign-In - Lets you create or sign in to an account with Google when enabled. Region: Google (global). Only when that feature is turned on for your build.

Marketing website (flaus.com.au)

  • Vercel - Hosts this marketing website. Region: Vercel edge network. Always when you use this product.
  • Google Tag Manager - Manages analytics and marketing tags on this site. Region: Google (global). Only after you choose (consent banner or in-app choice).
  • Meta Pixel - Measures marketing visits and conversions on this site. Region: Meta (global). Only after you choose (consent banner or in-app choice).
  • LinkedIn Insight Tag - Measures marketing visits and conversions on this site. Region: LinkedIn (global). Only after you choose (consent banner or in-app choice).
  • Resend - Sends transactional email from the contact form. Region: Resend (region not published here). Always when you use this product.

Enrolment and signature (enrol.flaus.com.au)

  • Railway - Hosts the enrolment and signature application. Region: Railway (region not published here). Always when you use this product.
  • Didit - Identity verification during enrolment. Region: Didit (region not published here). Always when you use this product.
  • Resend - Sends enrolment confirmation and ops emails. Region: Resend (region not published here). Always when you use this product.

App support

Phone 1800 352 871, email mentors@flaus.com.au, or App Support.