We can tailor the pathway to each client’s needs and goals. They can complete the pathway independently at home or through our new facilitator-led model. We also offer gamified learning options, such as Minecraft Education Edition, where clients can build financial literacy through interactive gameplay.

FACILITATOR MODEL

With our new facilitator-based model, a client’s existing support network - including Support Workers, friends, and family can help guide them through the program. This allows the client to choose who they complete the program with. We chose this model instead of having our own Support Workers, as it allows for better alignment with clients. We can provide (and strongly encourage) training to all facilitators too.

THE PROGRAM

As with most capacity-building programs, outcomes depend on the client’s effort, engagement and learning capabilities. Some clients may need several months of weekly sessions to fully grasp concepts like identifying coins or using an EFTPOS card, while others may only need a week of self-paced learning to learn how to self-manage their NDIS package effectively. We would love for everyone to reach a level of complete independence and exceed their goals & dreams; however, for some people, aiming for that but going from a 1/10 to a 3/10 (in any aspect) is an incredible result.

HELPING YOU WITH REPORTING

We’re committed to working collaboratively with all of the client's stakeholders and maintaining transparency. We offer an encrypted and password-protected feedback and case note section, where all stakeholders (and the participant) can document progress and provide feedback in one location. This feature helps Support Coordinators easily track client engagement, understand session outcomes, and simplify reporting without spending hours having to make multiple phone calls. Clients can also choose to share this information with anyone (especially when multiple support workers are helping) to ensure transparency.

FUNDING

We invoice two contact hours per week - $154 from Core or Capacity building. This does not have to be a stated support. Participants can access the program full time equivalent or more if they wish to ensure optimal value with no minimum or maximum timeframe. Financial Literacy Australia has approval from the NDIS Ministers Office for this delivery method if plan managers require a copy for compliance.